Quality

Lemon Interactive maintains a consistantly high quality level in every aspect of its business. Our quality policy is to create defect-free products, software solutions and services, adhering to quality, scheduled time and customer expectations

Lemon Interactive achieves this by excellence, through: –

• People development and participation
• Process improvement on a continuous basis
• Productivity enhancement by smart working
• Profit sustainability by cost control
• Setting up and implementing world class systems and processes
• Continuously striving for improvements to make quality a way of life
• Meeting all applicable environmental, health and safety standards and demonstrate corporate citizenship on an ongoing basis

Quality Processes – The Backbone of Technology

Technological expertise would fall flat without robust processes at the back end. That’s why we have honed our internal processes as much as we have built up our industry knowledge and technical capabilities. Our proprietary Quality Management System provides a flexible process framework that enables continuous quality improvement. An internal team of experienced quality professionals uses the system to formulate sturdy processes that strengthen our ability to provide technologically outstanding products and services. All quality improvement initiatives are assessed by means of ongoing customer satisfaction surveys and appropriate feedback mechanisms.

Quality Management

Realising that the quality of product or service is highly influenced by the quality of processes to develop and maintain them, Lemon Interactive has established and follows a documented quality management system in conformance to various requirements of ISO 9001: 2000, ISO: 27001 and CMMi Level-3 for software development. Quality management system is reviewed and improved on a continuously.